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Return Policy
Items returned within 30 days of purchase with a return authorization number on the outside and inside of the return box will be credited 100%. Product returned between 31 and 60 days from purchase date is subject to a 20% restocking fee. Ultradent will not accept returns after 60 days, with the exception of machines under warranty. Errors in shipment must be reported within 14 days of invoice date. All return authorization numbers become invalid 90 days after date of issue. A return authorization number must accompany all returns to receive proper credit. Please contact Customer Service at 800.552.5512 for assistance.
Limited Warranty
Ultradent Products, Inc. ("Ultradent") warrants that this product shall, for a period of 5 years
from the date of purchase, when operated according to the operating instructions included with
the product, (i) conform in all material respects to the specifications set forth in Ultradent's
documentation accompanying the product; and (ii) be free from defects in material and
workmanship. This limited warranty is nontransferable and applies solely to the original
purchaser and does not extend to subsequent owners of the product. This limited warranty does
not cover any accessory components such as, but not limited to, batteries, chargers, adapters,
or adaptive lenses. This limited warranty is void if the product is damaged due to negligence,
abuse, misuse, accident, modification, tampering, alteration, or failure to follow the
applicable instructions for use. To qualify under this limited warranty, proof of purchase
(e.g., sales receipt or similar documentation) must be submitted to Ultradent along with the
defective product.
Ultradent will either repair or replace defective products, in its sole discretion, that fall
under this warranty. In no event shall Ultradent's liability for the product exceed the purchase
price paid by the purchaser. Under no circumstances shall Ultradent be liable for any indirect,
incidental, foreseen, unforeseen, special, or consequential damages arising out of or in
connection with the use of this product.
Thank you for being a loyal Ultracare anesthetic gel customer. We are saddened to inform you that Ultracare gel has been permanently discontinued. We appreciate your years of support.







Customer Reviews
Frequently Asked Questions
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What is the makeup of Ultracare anesthetic gel?
20% benzocaine in a water-soluble glycol base. -
Does Ultracare gel have an aftertaste?
No. Ultracare anesthetic gel contains special flavoring and sweetening agents to create great-tasting flavors with no aftertaste. -
How fast does it take for Ultracare gel to induce anesthesia?
Ultracare gel can cause tissues to numb in as little as 10–30 seconds. -
How long do the tissues stay numb?
After an Ultracare anesthetic gel application, tissues will stay numb for 8–10 minutes. -
Can Ultracare gel be injected into the tissues?
No. Ultracare gel is a topical anesthetic only.