Home Events Continuing Education Ultradent CE Cancellation Policy

Ultradent CE Cancellation Policy

As each attendee registration is taken via phone, the cancellation policy will be read to the registering attendee, with a verbal agreement acknowledged by the attendee. An email copy of the cancellation policy will be sent with the email confirmation of attendance.

All course confirmation material will clearly state the applicable cancellation policies.

Seminar Cancellation Policy (One-Day Seminar Event)

A $125.00 cancellation fee will be applied to any registration cancelled five (5) business days or less prior to the meeting date.​​​

Showcase Cancellation Policy (Showcase Events)

A $25.00 cancellation fee will be applied to any registration cancelled two (2) business days or less prior to the meeting date.​

Seminar Cancellation Policy (Destination-Type Event)

For all cancellations received 31–60 days prior to the seminar, all but 25% of the seminar tuition fee will be refunded to the attendee. For all cancellations received 11–30 days prior to the seminar, 50% of the seminar tuition fee will be refunded to the attendee. All cancellations received 10 days or less prior to the seminar are not eligible for a refund. (Additional hotel, travel agent, airline, booking, and insurance cancellation fees may apply at the financial responsibility of the course attendee.)

UPI-Hosted Event Cancellation Policy (where UPI pays for hotel, airfare/travel)

  • Airfare/travel must be booked by a UPI-authorized travel agent and must be accompanied by written approval from attendee within one (1) business day that a tentative reservation is made. Additional airline charges (i.e., first class, upgradeable class of service, baggage fees, or specific airline choices that are significantly higher than other major airline choices) are the responsibility of the individual traveler. Airport parking and limo/taxi fares charged to transport attendee to and from attendee’s home and airport are at the personal expense of the attendee.
  • Any and all changes (including name change, upgrade request, seat assignment, baggage, flight change, etc.) made to an existing approved itinerary is the sole responsibility of the attendee. (Exceptions may be made at the discretion of UPI upper management.) UPI will determine the method of reimbursement or change fee if applicable.
  • Hotel room/tax will be paid by UPI. Cancellations made less than five (5) business days from the said event are subject to one (1) night room/tax rate of hotel to be paid to UPI on the date of cancelation via credit card or billed invoice.
  • Any and all charges (including room service, upgrade, concierge service, internet, incidentals, etc.) are the sole responsibility of the attendee. (Exceptions may be made at the discretion of upper management in a written form of approval for any items to be compensated by UPI for a guest.)

UPI-Hosted Event Cancellation Policy (where UPI does not pay for airfare/travel, but does pay for hotel)

  • Airfare/travel must be booked by the individual (attendee).
  • Additional airline charges (i.e., first class, upgradeable class of service, baggage fees, or specific airline choices that are significantly higher than other major airline choices) are the responsibility of the individual traveler.
  • Airport parking and limo/taxi fares charged to transport attendee to and from attendee’s home and airport are at the personal expense of the attendee.
  • Any and all charges (including name change, upgrade request, seat assignment, baggage, flight change, etc.) made are the sole responsibility of the attendee. (Exception may be given under the circumstance of an unforeseen cancelled event if less than 30 days of notification have been given.)
  • Hotel room/tax will be booked by the individual (attendee). Discounted room rates may apply and will be subject to a source code given by UPI.
  • Any and all charges (including room service, upgrade, concierge service, internet, incidentals, etc.) are the sole responsibility of the attendee. (Exception may be given under the circumstance of an unforeseen cancelled event if less than 30 days of notification have been given.)
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